You've got questions, we've got answers.
We are excited about creating personalized skincare products made just for your skin state and skin type here at adewunmi skincare.
Check out our FAQs below.
Q: Where can I read user reviews for adewunmi Skincare?
A: You can find user reviews on our website.
Q: How can I access the full ingredient list for adewunmi Skincare products?
A: To see the complete ingredient list, you can check the product information or send an email to hello@adewunmi.ca. If you have allergies, please contact us before placing an order, and we'll customize your formula to avoid any potential reactions.
Q: Can I change my skin Analysis recommendations after placing an order? A: Yes, you can update your skin analysis answers by contacting us at hello@adewunmi.ca. as soon as possible after placing your order. We'll do our best to update your formula before shipping. Q: Does adewunmi Skincare provide or sell samples? A: Currently, we do not offer samples. Our products are designed to provide lasting, real results without the use of fillers or mineral oils that may offer temporary improvements.
Q: How quickly will I receive my order? A: Shipping times vary based on location and waitlist. Once shipped, you can expect your adewunmi Skincare products to arrive in 3-5 business days.
Q: Do you ship outside of the United States? A: Yes, we ship internationally. Please contact us at hello@adewunmi.ca for more information.
Q: What types of payment do you accept? A: We accept all major Credit and Debit cards, including Visa, Mastercard, and Amex.
Q: What if I don't like my products or see results? A: Your satisfaction is essential to us. Email hello@adewunmi.ca. If you encounter any issues, we'll work with you to tweak your formulas as needed.
Q: What if I receive damaged or incorrect products? A: In the rare event of damage or incorrect items, email us at hello@adewunmi.ca. Within ten days of delivery, we'll send a replacement.
Q: My tracking shows "delivered," but I haven't received my order. What should I do? A: Check with family and neighbours first. If the package is still missing after ten days, contact us at hello@adewunmi.ca.
Q: How do I update my payment or shipping information? A: Log in to your account to update billing or shipping details. Email hello@adewunmi.ca. For further assistance.
Shipping
How quickly will I receive my order?
Shipping times vary based on location and when you order your products. Once shipped, you can expect your personalized skincare products from adewunmi Skincare to arrive in 3-5 business days. (Delays are possible due to circumstances out of our control like weather or holiday delays)
How much will shipping cost?
Shipping cost depends on where you are. Before placing your order, you will receive a shipping cost breakdown from all the major carriers in Canada.
Do you ship outside of the United States?
Yes, we ship internationally. At checkout, you will see all the shipping options to your location.
My tracking shows "delivered," but I haven't received my order. What should I do?
Check with family and neighbours first. If the package is still missing after 7 days, contact us
How do I update my payment or shipping information?
Log in to your account to update billing or shipping details or you can always contact us
My Order
How can I cancel my order?
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What if I receive the wrong product?
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Do you offer exchanges for faulty items?
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Product
How do I return my product?
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How do I care for my product?
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Do you offer extended warranties?
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Expandable content
User Reviews
Q: Where can I read user reviews for adewunmi Skincare?A: You can find user reviews on our website.
How do I leave a review
You can leave a review about your personalized skincare experience on each product page.
Is there any benefit for leaving a review?
Yes, you will receive an email within 7-14 days of receiving your products to leave a review. This email will have a discount offer included. We appreciate your review of your personalized skincare experience.